Why we collect usage statistics
To make Bay of Ideas better and to find what doesn't work: which pages and features are used, where people get stuck when they post an idea or fill in a form, which pages are slow, and which errors happen in the app.
Legal basis
Our legitimate interest in running a service that works and improving it (article 6(1)(f) of the GDPR). We have weighed that interest against your privacy: the statistics are pseudonymous, contain nothing you type, store nothing in your browser and stay with us. You can object at any time (see below).
What we collect
- Usage events: which kind of page you visit (for example "an idea page", with the public id of that idea or group), how long you stay and how far down you scroll, which main buttons you use, how forms are used (time spent in a field, how many changes, whether something was pasted, and the length of the text in broad ranges), how fast pages load, and errors in the app.
- Pseudonyms, not names: if you are logged in, the events carry a code derived from your account with a secret key. It is not your name, email address or profile address. For visitors who are not logged in we use a code that changes every day, so visits cannot be linked from one day to the next. Each page load also gets a random visit number, kept only in the open page.
- Your browser in broad terms: its name and version, the operating system and the kind of device. Not the full browser signature.
- Search words you submit, so that we can learn what people look for and what they don't find. A search that looks like an email address, a phone number or a personal identity number is not kept.
- Server logs: our servers record IP addresses with each request, for security: to stop attacks and abuse.
Never collected: what you type in fields, the text of your ideas, messages and comments, your password, or your email address. The statistics use no cookies and store nothing in your browser; the cookie policy lists what the app does keep there.
How long we keep it
Up to 12 months. After that it is deleted automatically.
Who receives it
We don't sell or share the statistics: they are collected and stored on our own servers. We may use AI tools from a data processor to analyse the pseudonymous statistics, for example to find where a form confuses people or what causes an error; those tools are given no names, email addresses or typed content.
Your rights
You may ask to see the statistics linked to you, to have them corrected or deleted, and to restrict their use. You also have the right to object to them: write to hello@bayofideas.com and we will stop using and delete the statistics linked to your account. When an account is deleted, the statistics linked to it are deleted too.
If you think we handle your data wrongly, you can complain to the Swedish Authority for Privacy Protection (IMY).
The full privacy policy
Everything else we do with personal data — your account, your ideas and messages, email — is in the full privacy policy.
Contact
Bay of Ideas AB. Questions about privacy: hello@bayofideas.com.